At Royal Goddess, customer satisfaction is important to us. Due to the personal nature of our hair and scalp products, opened or used products are non-refundable and cannot be returned or exchanged. 

All digital products, e-books, guides, courses, and downloadable materials are final sale and non-refundable.

If you receive an incorrect, damaged, or defective item, please contact Royal Goddess promptly with your order information and photos so we can review the issue and provide an appropriate resolution.

Approved refunds, replacements, or exchanges will be determined based on the circumstances of the order. 

Please review your order carefully before completing your purchase.